MUGAD Travel PLC was established under the name MIDROC Travel PLC in 1993, and then reorganized under different names ALTAD Travel PLC, Rainbow Travel PLC, and finally, MUGAD Travel PLC since 2005. The company was established to achieve the business purposes of serving customers of the airline industry by providing services of reservations and ticketing along with other related services.

MUGAD Travel works closely with sister companies in the Group that are engaged in car hire and tour business that has enabled it to give a complete tour packages solution which in turn resulted in customer satisfaction. MUGAD Travel has been one of the top ten high selling travel agencies in Ethiopia that work with major airlines like Ethiopian, Lufthansa, Emirates Airlines, Qatar Airways, Turkish Airlines, and others.

The services of the company are: airline reservation and ticketing, visa processing and cargo handling, DHL courier service, airport assistance, and domestic and international hotel and holiday package arrangement.